Standard delivery time for UK mainland is usually 2-5 days. (Customers are advised that any orders placed after 4pm on a given day will be processed first thing the following morning). You will be informed of any possible delays, so please give us a reliable daytime phone number so that we may contact you.
Whilst most items listed on the website are normal stock items we cannot guarantee the delivery times stated. Should any delay be unavoidable then we will inform you as soon as possible.
Delivery Costs
UK Mainland
All orders up to £50.00 - £2.95 carriage
All orders £100.00 and over - FREE carriage
All Next day orders £10.00
EU Delivery All orders up to £100.00 - £9.95 carriage
All orders £100.00 and over - £4.95 carriage
All Next day orders £20.00
USA Delivery All orders up to £100.00 - £19.95 carriage
All orders £100.00 and over - £14.95 carriage
No next day orders.
RETURNING GOODS
We must be contacted within 7 days of you receiving your goods. Should you need to return any item please return it with the original packaging and send it recorded delivery. Enclose a copy of the invoice and a letter giving your name, address and telephone number, give details of the reason for return and what action you wish us to take. In the case of faulty goods please contact us on 0117 9714873 and we will then decide the best course of action. Any goods returned outside of these conditions will be charged a 15% restocking charge.
Privacy Policy
Meredith Motocross is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact hayley@meredithmotocross.com
Information collected
We collect the information you supply to us through our registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to: aid strategic development audit usage of the site Use of personal information We process personal information collected via meredithmotocross for the purposes of: providing the best possible service processing any orders you may have made providing you with information about products and services we offer.
If you do not wish to receive information about our products or services, please tick the appropriate box on the registration form. Use of cookies Cookies (tiny text files, temporarily stored on your computer) are needed to allow us - and every other on-line shop - to put the items you have chosen into the right shopping basket. We are sorry if this offends you but there is no other way for us to make it all work. Disclosures We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by clicking here.
If you have any queries about our Privacy Statement you should contact us by ringing 0117 971 4873 or e-mail hayley@meredithmotocross.com
